Loosing a quarter of your time?

A recent Accenture study revealed: Middle managers spend more than a quarter of their time searching for information necessary to their jobs. And when they do find it, it is often wrong!
This is completely in line with a report from the Butler Group already discussed in a previous post The business value of Operational Intelligence. They also concluded a typical 'knowledge worker' spends 2 hours a day searching for information. So things are in line here...

Pfff... Isn't this shocking when you think of this? Especially considering the over a trillion dollars spent each year globally on IT, aimed at improving efficiency, saving costs, enabling growth, etc. So what about now really enabling your staff to concentrate on what they do best and helping them to navigate this rapidly expanding sea of information?

Now Accenture furthermore also mentions:

• Three out of five managers miss information that might be valuable to their jobs because it exists somewhere else in the company and they just can not find it.
• Two out of five managers accidentally use the wrong information at least once a week.
• Over half the managers feel that less than half of the information they receive is valuable.
• Three out of five managers claim that having to go to numerous data sources to compile information is a difficult aspect of managing information for their jobs.
• Almost two out of five managers feels that there is so much information available that it takes a long time to actually find the right piece of data.

And there's even much more! Combined with the ever increasing amount of gathered and stored information, it's not strange to find out that for instance 40 percent of customer service managers said that the most difficult aspect of managing information for their job is going to numerous sources of information.

So how's this then for a value proposition?
Operational Intelligence: helping you save valuable time and free up the hours currently wasted every day by tracking down relevant information for your job.